Position:
As a front-facing role, the receptionist is responsible for greeting clients and fielding calls from a variety of clients, vendors, contractors, and those who work within the court system. In a professional and friendly manner, the receptionist must be able to efficiently direct a call or client in the right direction. The receptionist is supervised by the Office Manager and will aid in helping to keep the firm running smoothly when directed. This is a full-time position, working Monday through Friday from 8am to 5pm.
Responsibilities
Answer and route phone calls for an extremely busy public interest law firm
Greet clients by telephone and in-person
Prepare a daily report of appointments
Monitor a shared ‘in and out’ program in order to transfer calls
Stamp and distribute mail, accept deliveries
Assist Office Manager in various administrative tasks
Help troubleshoot office equipment as needed
Help with case fi les as needed; some tasks may include preparing discovery requests, scanning fi les, and becoming familiar with our case management software, ActionStep
Compensation:
Medical, Dental, and Vision Insurance provided. Generous sick time, vacation time, and annual merit-based reviews with raises also provided. Position includes free access to an on-site gym. Salary starts at $41,408.79 and increases depending on experience. A Health Reimbursement Account (HRA) is provided. All employees receive 10 paid holidays a year, plus 2 fl oating holidays. MDI is a supportive and progressive work environment with a passionate workforce dedicated to our mission.
About the Firm:
Multnomah Defenders, Inc. (MDI) is a non-profit public interest law firm established in 1982. Our mission is to provide high quality representation to our clients and to treat every client with dignity and respect. MDI operates with a staff of 70 people, including attorneys, trial assistants, and investigators. MDI lawyers defend adults and juveniles in courts of Oregon in criminal, juvenile, contempt and appellate matters.
Qualifications
Excellent verbal communication skills
Calm phone demeanor and comfort fielding multiple calls and managing call logs
Conversational Spanish speaking ability a plus
Basic knowledge of office equipment; competency in Microsoft Word, Excel, Outlook, and Windows computers
Flexibility, strong multitasking skills, attention to detail
Experience working with people under stress
How to apply: Please email a cover letter and resume to [email protected]