Part Time Intake Specialist

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Job location
104 Marietta Street, NW
Ste 250
Atlanta, GA 30303
United States
Organization information
Organization name: 
Georgia Legal Services Program Main Branch
Job type: 
Administrative/Financial
Position Description: 

The Statewide Centralized Intake Unit of Georgia Legal Services Program (GLSP) is seeking (3) experienced applicants to work as Intake Specialists. This position is 100% remote. You must live in the state of Georgia to apply.

The successful applicant will assume intake responsibilities on a part-time bases three days per week (Monday – Wednesday, 10am – 3pm). The Intake Paralegal will answer and return incoming calls assigned to the Intake Workgroup of persons seeking legal assistance from Georgia Legal Services Program. Duties include, but are not limited to, screening and interviewing clients, making appointments, assisting clients in completing forms and questionnaires, making referral to agencies and private attorneys, input of initial data and updating data in Legal Server, and directing clients to self-help websites.

Requirements: 

Applicants must have the ability to quickly establish a rapport with callers to effectively and efficiently obtain information needed to evaluate prospective clients’ cases. Position requires the following skills: ability to identify legal issues; proficiency in the use of computers; good typing skills; ability to operate GLSP office equipment without assistance; proficiency in the use of Legal Server; ability to organize and prioritize work; and, a good track record completing tasks in a timely manner.

Prior experience as a GLSP paralegal, receptionist, or client pre-screener is a plus. Must be proficient in the use of Microsoft Office and have good writing and grammar skills.

GLSP is an Affirmative Action/ Equal Opportunity Employer. It is the policy of Georgia Legal Services Program not to discriminate against any applicant for employment because of race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition, national origin, disability, marital or other protected status. GLSP values a diverse work environment and strongly encourages women, people of color, people who identify as LGBTQ, people with disabilities, and people who have experienced poverty or homelessness to apply. GLSP invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice.

To apply: 

A statement of interest and resume should be submitted to https://www.glsp.org/join-the-team/.

Notes: 
Equal Opportunity Employer
Salary range: 
Starting salary is $16.86 per hour, dependent upon experience and qualifications; GLSP offers excellent fringe benefits.